Terms & Conditions
Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").
Mooningmarket.com strives to provide the best and fairest cryptocurrency marketplace for all. To enable this vision, we have created this set of terms and conditions.
By familiarising yourself with the following policies, you are contributing to the safety and fairness of Mooning Market and avoiding interruptions that could result from inadvertent violations of our rules.
Prohibited and Restricted Items:
You can sell almost any item on Mooning Market. However we do not accept items that are illegal or unsafe. Maintaining the safety of our community is a responsibility we take very seriously. To adhere to local legal restrictions, some categories of products are restricted, or completely banned from being listed. By listing an item for sale on Mooningmarket.com, you agree not to sell any item that is illegal in your locality, or country.
Mooningmarket.com reserves the right to disable, delete or otherwise remove any item listing that we consider to be inappropriate, for any reason, without notice or refund.
Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
We do not consider personal information to include information that has been anonymised or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.
We collect personal information from you and other sources when you use our Services.
We use your personal information to provide and improve our Services, provide you with a personalised experience on our sites, contact you about your account and our Services, provide you customer service, provide you with personalised advertising and marketing, and to detect, prevent, mitigate and investigate fraudulent or illegal activities.
User Conduct and Rules:
We don't allow our members to:
- Make offers to buy and sell outside of Mooningmarket.com
- Send spam
- Threaten others, or use profanity or hate speech
- Exchange email addresses, phone numbers or other contact information, web addresses or links
Mooningmarket.com does not allow the use of hateful, offensive, profane, or vulgar language in public areas of the website. Public areas include listings, products, profiles, feedback, discussion boards, and more.
Defamatory language (language or comments that could be considered harmful to the reputation of another Mooning Market member) is also strictly prohibited on Mooningmarket.com.
As a seller on Mooningmarket.com, you are responsible for the shipping of your item. Mooning Market accepts no responsibility nor liability for damaged, lost, stolen or otherwise compromised items. It is the seller's responsibility to ensure that the item arrives to the location specified by the buyer, as advertised in the listing ad.
Items that are damaged, lost, stolen or otherwise compromised during shipping must be refunded or replaced by the seller.
Sellers must provide a domestic shipping price. This price must apply to all domestic zones of the seller's country
Sellers must also provide international shipping, worldwide, for a single price. Sellers may be banned if they selectively cancel purchases from regions they do not wish to ship to.
Disputes and cancellations may only be invoked if there is a problem with the order. Changing your mind is not a valid reason to dispute your purchase.
Below are valid reasons to dispute a purchase
- Tracking number not provided after 7 days
- Item was damaged
- Item was not as advertised
Mooning Market handles purchases using a escrow service. The escrow service enables secure and fair transactions between sellers and buyers. The escrow service can broken up into three stages.
Below are valid reasons to dispute a purchase
- The user purchases the item and deposits the funds into the Mooning Market escrow service.
- The seller provides a tracking number within 7 days or the buyer gets refunded, and the purchase is cancelled.
- If the buyer confirms they have received the item as expected (undamaged, complete), the seller receives payment for the item. If the buyer creates a purchase dispute, both buyer and seller are given 7 days to provide evidence, at which time the purchase will be reviewed by Mooningmarket. After a human review, the escrow funds will be allocated to the deserving party.
Mooning Market is not intended to be a secure store of funds:
Mooningmarket.com are serious about our customers' security. While we will try our best to provide secure and reliable cryptocurrency transactions and storage for selling and purchasing items on Mooningmarket.com, we are not a long term cryptocurrency storage service.
Mooning Market does not recommend storing large amounts of cryptocurrency on Mooningmarket.com.
By registering to or using the services of Mooningmarket.com, you accept that Mooning Market is not responsible for the security of your cryptocurrency. You agree that in the event of a hack, system failure, or any event involving Mooningmarket.com that results in the loss or damage of your cryptocurrency, you will not pursue legal action against Mooningmarket.com.